Shipping policy
Shipping Policy
Last updated: April 2025
Hey there! ๐ Thank you for shopping with Anivee โ we're so excited to send a little piece of cuteness your way! Here's everything you need to know about getting your order safely into your hands. ๐พ๐
๐๏ธ Shipping Rates
| Order Total | Shipping Fee |
|---|---|
| Under $39.99 | $2.99 flat rate |
| $39.99 and above | FREE shipping ๐ |
โฐ Order Processing
Every order is packed with care before it heads out the door! ๐ Please allow 1โ2 business days for us to inspect, wrap, and prepare your items.
Orders placed on weekends or public holidays will begin processing on the next available business day.
๐ Estimated Delivery Times
Once your order is on its way, here's when you can expect it to arrive:
| Destination | Processing | Shipping | Total Estimated Time |
|---|---|---|---|
| ๐บ๐ธ United States | 1โ2 business days | 4โ6 business days | 5โ8 business days |
| ๐ฌ๐ง United Kingdom | 1โ2 business days | 4โ6 business days | 5โ8 business days |
| ๐จ๐ฆ Canada | 1โ2 business days | 9โ10 business days | 10โ12 business days |
๐ These are estimated timeframes. Actual delivery may vary due to customs processing, carrier delays, or busy seasons like holidays. Thank you so much for your patience! ๐
๐ฌ Tracking Your Order
Once your order ships, you'll receive a shipping confirmation email within 24โ48 hours with your tracking number and a link to follow your package in real time. How exciting! ๐บ๏ธโจ
๐ก Haven't received your tracking email? Please check your spam or junk folder first before reaching out to us!
๐ Customs & Import Duties
For orders outside the US, your package may go through customs inspection. Any import duties or taxes are determined by your local customs authority and are the responsibility of the buyer. We recommend checking with your local customs office if you have any questions before placing your order.
๐ฆ Damaged or Lost Packages
We put a lot of love into packing every single order ๐ โ but if something arrives damaged or your package seems to be lost in transit, please reach out to us right away. We'll do our very best to make things right for you!
๐ Contact Us
Questions about your order? We'd love to hear from you!
๐ง support@anivee.com
We aim to respond to all messages within 24 hours. Thank you so much for choosing Anivee โ it truly means the world to us! ๐ธ๐พ